设备:SER9
更新和手动安装均导致蓝屏,重启直接死机
需要手动在安全模式回滚到24.12.1才能继续用电脑。
详细信息:
Device name: DESKTOP-SER9
Processor: AMD Ryzen AI 9 HX 370 w/ Radeon 890M
Installed RAM: 32.0 GB (27.6 GB usable)
Device ID: E2BE0E23-B5B6-4312-9C35-744E65BB4537
Product ID: 00331-20315-18211-AA511
System type: 64-bit operating system, x64-based processor
Pen and touch: No pen or touch input is available for this display.
系统日志
The AMDRyzenMasterDriverV27 service failed to start due to the following error:
The system cannot find the path specified.
The AMD Crash Defender Service service terminated unexpectedly. It has done this 1 time(s).
上面两个错误后,紧跟着有一大堆错误报告,如果还需要详细信息,可以联系提供。