单元自测1（10分）
试卷总分:100 得分:100
答案 ＋V ❤ aopengyan
答案 ＋V ❤ aopengyan
一、选择填空题（每题10分，共5题）
1.— I think things have been a bit difficult for us the last couple of months.
—__________. We've been working hard, but still getting behind.
A.You're right
B.I'm afraid
C.?I don’t think so
2.— Is it possible for you to work out the plan tonight?
—__________
A.I'll do that.
B.I think so.
C.I'd love to.
3.Even the best continually seek ways to ______ their skills.
A.sharp
B.sharpener
C.sharpen
4.The demands and requirements placed on the CEO of Sony are different from ______ on the manager of your local Wendy's restaurant.
A.these
B.those
C.which
5.Supervisors should ______ their employees in two-way communication so that understanding takes place.
A.enable
B.engage
C.encourage
6.二、听力理解：听录音，选择最佳答案（共50分）。
请听录音： unit1tl.mp3
操作提示：通过下拉选项框，选择答案。
What kind of role is Melinda taking on for her job? 1
? A. HR manager.
? B. Project manager.
? C. Project coordinator.
2. How long will Melinda be trained for her new role? 2
? A. One month.
? B. Half a month.
? C. One year.
3. How often should Melinda report to the board on the progress of the project? 3
? A. Once a month.
? B. Twice a month.
? C. Once a week.
4. What kind of contract can Melinda sign with outside contractors? 4
? A. Permanent worker contract.
? B. Standard temporary-worker contract.
? C. Standard industry contract.
5. Which one does NOT belong to Melinda's responsibilities? 5
? A. Formulate the industry standard of payment.
? B. Manage and coordinate her project team.
? C. Report the project progress to the board.
(1).__1__
A.A
B.B
C.C
(2).__2__
A.A
B.B
C.C
(3).__3__
A.A
B.B
C.C
(4).__4__
A.A
B.B
C.C
(5).__5__
A.A
B.B
C.C
单元自测2（10分）
试卷总分:100 得分:100
一、选择填空题（每题10分，共5题）
1.— If you can't say what you've come to say at the meeting, what's the point?
—____________________,but I think you might need to change your approach somewhat.
A.I am not sure
B.I can see that
C.I know that
2.—How did your meeting go yesterday?
— ____________________actually, it was really frustrating.
A.Not so good
B.Very good
C.Nothing special
3.I think the primary ______factor is there's been so much absence lately.?
A.contributing
B.causing
C.affecting
4.When the message finally reached the Command Center, it __________ “mutated” to become —“Send three and four-pence, we're going to a dance.”
A.was
B.had
C.have
5.What you need to do is to keep things short and sweet, just the ______.
A.questions
B.topics
C.highlights
6.二、阅读理解：根据文章内容，完成选择题（共50分）。
Communication Failure
The meaning of “communication” goes a lot deeper than people often think. Communication is about conceiving, sending, receiving, and interpreting messages as well as confirming reception of these messages. A failure at any point in this chain can result in ineffective communication.
Ineffective communication can be disastrous. There is a famous story of a British Army Commander who sent the message “Send reinforcements, we're going to advance.” back to his Command Center, through a long chain of subordinates. When the message finally reached the Command Center, it had “mutated” to become -- “Send three and four-pence, we're going to a dance.” The reinforcements never arrived.
You can demonstrate this same principle, albeit on a less dramatic scale, by trying to play Chinese Whispers with more than 20 people. It is highly unlikely the same message you started with will be the one you end with.
In a business, there are three main types of communication failure. Each has its own indicative signs.
?The first type is known as allocative failure. This occurs when a firm is not gathering enough intelligence about its market or (most often), the information is not reaching the right points. The firm will not be allocating resources in step with the shifts in demand. If demand is rising but the firm is suffering from allocative communication failure, then stocks will fall and there will be understaffing. If the inverse happens, there will be a surplus of stocks and overstaffing.
?The second type is executive failure, where communication to trigger specific events/actions is either late, lacking or in error. The symptoms of this are a general loss of direction in the company or departments, a loss of co-ordination and an increase in complaints from customers as things happen late or not at all.
?The final type is human failure. This occurs when the general culture of a business or the relationships between particular individuals or departments do not foster effective communication. This leads to alienated staff, an increase in staff turnover, an increase in absenteeism and general frustration among staff. Creativity, especially that which takes place across departmental boundaries, is likely to suffer hugely as team synergy slips.
操作提示：通过题目后的下拉选项框选择正确答案。
Confirming reception of the sent messages means 1 .
? A. the messages are sent to right receivers
? B. the messages are correctly understood
? C. the messages are correctly understood by right receivers
2. In the famous British Army Commander story, which step probably did NOT go wrong in the communication chain? 2
? A. Conceiving.
? B. Sending.
? C. Receiving.
3. What is Chinese whispers? 3
? A. Who whispers in Chinese.
? B. A game to pass message around in a whisper.
? C. Chinese people who don't normally talk very loudly.
4. Allocative failure does NOT happen when 4 .
? A. the right information goes to the right place
? B. a company gathers false information
? C. the correct information is not received by the right department or person
5. According to the passage, which of the following cases does NOT belong to human failure? 5
? A. Decreasing creativity across departments.
? B. Inadequate communication between departments.
? C. Increasing customer complaints.
(1).__1__
A.A
B.B
C.C
(2).__2__
A.A
B.B
C.C
(3).__3__
A.A
B.B
C.C
(4).__4__
A.A
B.B
C.C
(5).__5__
A.A
B.B
C.C
单元自测3（10分）
试卷总分:100 得分:100
一、选择填空题（每题10分，共5题）
1.— What are your teammates like?
—_____________
A.They are all warmhearted and helpful.
B.They all like sports and games.
C.They are all good friends.
2.—_____________
— I'd like to have this film developed.
A.What's it?
B.May I help you?
C.What do you want?
3.If I take the time to talk with my manager at the beginning of a project, we ______ off to a great start on the same page.
A.can get
B.have got
C.get
4.?In high school, I am equally comfortable______as a member of a team and independently.
A.to work
B.?working
C.work
5.Regular and concrete feedback is important ______ who is not performing up to her potential.
A.when to deal with a worker
B.when dealing with a worker
C.when dealt with a worker
6.阅读理解：根据文章内容，判断正误（共50分）。
Tips for Team Building
When you think of team building, do you immediately picture your group off at a resort playing games or hanging from ropes? Traditionally, many organizations approach team building in this way but, then, they wonder why that wonderful sense of teamwork that had been displayed at the retreat or the seminar fails to impact long term beliefs and actions back at work.
I'm not averse to retreats, planning sessions, seminars and team building activities — in fact I lead them — but they have to form part of a much larger teamwork effort. You will not build teamwork by “retreating” as a group for a couple of days each year, instead you need to think of team building as something you do every single day.
? Form teams to solve real work issues and to improve real work processes. Provide training in systematic methods so the team expends its energy on the project, not on trying to work out how to work together as a team to approach the problem.
? Hold department meetings to review projects and progress, to obtain broad input, and to coordinate shared work processes. If there is friction between team members, examine the work processes they mutually own — the problem is not usually their personalities; instead, it is often the fact that the team members haven't agreed on how they will deliver a product or service, or the steps required to get something done.
? Build fun and shared occasions into the organization's agenda — hold pot luck lunches, take the team to a sporting event, sponsor dinners at a local restaurant, go hiking or go to an amusement park. Hold a monthly company meeting, sponsor sports teams and encourage cheering team fans.
? Use ice breakers and teamwork exercises at meetings — these help team members get to know each other, share details about each others lives, and have a laugh together.
? Celebrate team successes publicly. There are many ways you could do this, for instance by buying everyone the same T-shirt or hat, putting team member names in a draw for company merchandise and gift certificates. The only thing limiting you is your imagination.
If you do the types of teamwork building listed above, you'll be amazed at the progress you will make in creating a teamwork culture, a culture that enables individuals to contribute more than they ever thought possible — together.
操作提示：正确选T，错误选F。
1.Team building event is traditionally related to playing games at resort. 1
2. The author claims that playing games together is as important as form teams to solve real work issues and to improve real work processes for team building. 2
3. “Retreat” in the first paragraph means withdrawal of troops after a defeat. 3
4. Ice breaking motivates team members compete with each other. 4
5. A good teamwork culture enables individuals make more efforts together. 5
(1).cloze Subject
A.T
B.F
(2).cloze Subject
A.T
B.F
(3).cloze Subject
A.T
B.F
(4).cloze Subject
A.T
B.F
(5).cloze Subject
A.T
B.F
单元自测4（10分）
试卷总分:100 得分:100
一、选择填空题（每题10分，共5题）
1.— Do you mind if I use vouchers to spend in a restaurant?
— __________
A.Yes, please.
B.Not at all. Go ahead.
C.No, thank you.
2.—Can I get you a couple of tea?
—_________________________.
A.That's very nice of you??
B.With pleasure
C.You can, please
3.?Self-esteem needs might include the ______ from a workplace.
A.rewards
B.rewarded
C.rewarded
4.______ clearly communicate with and actively listen to employees is essential to improve their performance.
A.Be able to
B.Being able
C.Being able to
5.Companies are ______ interested in your soft skills ______ they are in your hard skills.
A.so… that…
B.as…as…
C.not…until…
6.二、阅读理解：根据文章内容，完成选择题（共50分）。
How Google Continues to Keep Employees Happy
Working for Google is a dream of many, not just because of what this company has achieved in the last 15 years, but because of its enviable work culture. With about 37,000 employees in 40 countries, you might wonder how Google maintains a motivating work experience throughout its entire company.
Working for Google comes with perks that most other organizations can't provide -- bowling alleys, free haircuts, gym memberships, and shuttles to and from work. The company's secret to success is putting the same amount of time and effort into keeping employees happy as it does into innovating products.
Back when the company was just a start-up, co-founders Larry Page and Sergey Brin had the goal of making Google a place the most talented people wanted to work at. Their idea was simple: creating a work culture that keeps employees happy will motivate them to do their best and will keep them loyal to the company.
“It's less about the aspiration to be No. 1 in the world, and more that we want our employees and future ones to love it here, because that's what's going to make us successful,” said Karen May, the Vice President of people development at Google.
Google also makes its employees want to work because managers provide tasks that are inspiring and challenging. Every employee at Google has the opportunity to spend 20% of his or her working time on a project they choose. This freedom takes employees out of their routine and away from the mundane tasks that often make workers feel uninspired about their jobs.
Lastly, Google shows each employee just how important he or she is to the company. Each employee, regardless of her spot on the totem pole, has an influence on how Google performs.
“If you value people, and care about them as whole people, one thing you do is giving them a voice, and you really listen,” May said.
Google does just that by hosting employee forums every Friday, where they discuss the 20 most-asked questions. Employees have access to all company information, adding a sense of trust, and employees and leaders work together to solve problems.
操作提示：通过题目后的下拉选项框选择正确答案。
1. How would you describe Google? 1
A. Medium-sized international company
B. Large global enterprises
C. Large American company
2. Which one does NOT belong to the methods that Google motivate its employees? 2
A. Promoting the employee who has more influence on Google the higher job position.
B. Shuttling the employees between home and office.
C. Offering entertaining equipment in workplace.
3. Who founded Google? 3
A. Larry Page and Sergey Brin
B. Karen May
C. Sergey Brin
4. If you are a normal employee of Google, what could you do EXCEPT? 4
A. Know all information of Google and discuss questions with your leaders.
B. Only work for the project you choose.
C. Play bowling with your colleagues and get away from mundane errands.
5. What is Google's secret to success? 5
A. Innovating hi-tech products.
B. Paying high salary to the employees and practicing strict management.
C. Valuing the happiness of its employees as much as innovating good products.
(1).cloze Subject
A.A
B.B
C.C
(2).cloze Subject
A.A
B.B
C.C
(3).cloze Subject
A.A
B.B
C.C
(4).cloze Subject
A.A
B.B
C.C
(5).cloze Subject
A.A
B.B
C.C
单元自测5（10分）
试卷总分:100 得分:100
一、选择填空题（每题10分，共5题）
1.— Haven't seen you for ages. What are you busy doing now?
— ____________
A.Yes ,long time no see.
B.Yeah, thanks for coming.
C.I am working part time in a bookstore.
2.— I think I have made a great mistake.
— ____________
A.I don't think so. You really made an error.
B.I don't think so. It's really terrible.
C.I don't think so. It's not your fault.
3.Good work ________ good pay.
A.deserves
B.requests
C.deserts
4.They have come to the conclusion ________ this winter will be even colder than before.
A.that
B.for
C.which
5.Without his assistance, I ________ the research last month.
A.would not have completed
B.could not finish
C.should not finish
6.二、阅读理解：根据文章内容，完成选择题（共50分）。
How to Handle a Bad Performance Review
Getting a bad performance review can make you feel angry, unappreciated, defeated, and hopeless. But it's not the end of the world. Remember that the way you respond to this appraisal can make all the difference in the next one. Even if you believe that the review is inaccurate and that your boss is completely wrong, you will benefit by reacting in a mature, adult manner. Here are some suggestions:
Stay calm. Relax. Breathe. Do not overreact and be objective. Especially, do not say things that will likely be regretted later. Besides, the person giving the performance review may or may not be the one who has written the bad review.
What to Do When Receiving a Bad Performance Review
It's best to listen attentively. And make comments or remarks only when asked for them. Besides, during the performance review, you will be given the chance to respond and may disagree.
What to Do After Receiving a Bad Performance Review
Don't be intimidated by the bad performance review and want to quit the job; instead, learn from it. Also, if the organization allows their employees to make a written statement on their own behalf, do make one. It is important for the worker to show why she does not agree with the bed performance review; for instance, an employee may express their different understanding and, at the same time, a willingness to comply with any constructive suggestions.
Ways to Improve a Bad Performance Review
A way to improve a bad performance review is to set self-reviews, that is, establish performance standards. Another way to improve a bad review is to learn more about what the manager, supervisor, or boss wants or expects from his/her employees. Learning what it was that caused a bad performance review helps to improve professional growth and encourages as well as motivates the worker to do better in order to receive a good review next time.
操作提示：通过题目后的下拉选项框选择正确答案。
1. What should you do when you are given a bad performance review? 1
A. Argue with your boss.
B. Make immediate remarks.
C. Stay calm and listen carefully.
2. What should you do after you are given a bad performance review? 2
A. Quit your job immediately.
B. Insist on making comments.
C. Learn from the review.
3. What should you do if you do not agree with the bad performance review? 3
A. Tell the boss directly that you do not agree with the review.
B. Make a written statement on your own behalf if it is allowed.
C. Do not express your different understanding in a written statement.
4. How do you improve a bad performance review? 4
A. Understand the established performance standards.
B. Learn more about what the employee wants or expects.
C. Learn what the person who gives the review may think.
5. Why should we understand the cause of a bad performance review? 5
A. Because it helps the employee to get promoted immediately.
B. Because it encourages and motivates the worker to do better.
C. Because it prevents the employee from professional growth.
(1).cloze Subject
A.A
B.B
C.C
(2).cloze Subject
A.A
B.B
C.C
(3).cloze Subject
A.A
B.B
C.C
(4).cloze Subject
A.A
B.B
C.C
(5).cloze Subject
A.A
B.B
C.C |
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